Faculty Support Services for Teaching with Technology

Student Information About Using "Clickers"

Students can purchase their clickers through The Cornell Store.

• My booklist says I need an i>clicker. What is it?
  Your i>clicker is a radio frequency device that allows you to anonymously respond to questions your instructor poses in class. This lets you and your instructor quickly know how well you understand the lesson material.
• How do I REGISTER my i>clicker?
  Go to http://atcsupport.cit.cornell.edu/pollsrvc/ and log in with your NetID. Follow the instructions on the form.
• When do I need to register my i>clicker?
  You should register your clicker as soon as possible. While the system will still collect your responses in class, you will not be credited for those responses until you have registered your i>clicker for the course.
• What if my clicker number is already registered?
  Some clickers may have duplicate ID numbers. If you have a duplicate clicker ID, you can exchange the clicker at The Cornell Store. Please inform your instructor when you register the new clicker.
• I'm taking several classes that say I need an i>clicker. How many do I need to buy?
  You only need to buy one. When you register your i>clicker, you will register the same device for all of your classes that use it.
• How do I use my i>clicker?
  To turn on your i>clicker, press the On/Off button at the bottom of the clicker. The power light should shine blue. The clicker will remain on for 90 minutes as long as there is an activated base in your classroom. If you leave class and forget to turn off your clicker, it will automatically turn off after 5 minutes.
• • To respond to a question, press the button corresponding to the answer you wish to submit. When the vote status light shines green, your response has been received. A red flashing light indicates that your vote was not received and you will need to vote again. Additionally, your clicker will flash red if your instructor has not begun polling.
  • If you wish to change your response, simply press the button corresponding to the new answer you wish to submit.
• What if I am having problems with my i>clicker?
  First, check the batteries. There is a standard one-year limited warranty with each clicker. If it is defective, you may return it to the bookstore. If you return a clicker that you have already registered, don't forget to change your registration information at http://atcsupport.cit.cornell.edu/pollsrvc/
• Is technical support available?
  Yes, there is technical support available for students. You can call i>clicker's Technical Support Center toll free at 866-209-5698 for questions about the clicker. For questions about using the clicker registration form, send an e-mail to atc_support@cornell.edu
• I'm taking a class that's using another clicker system. Can I just use my i>clicker?
  i>clicker works on a different frequency than other clicker systems on campus, so it cannot be used with any system but i>clicker. Similarly, you will not be able to use other clickers in a class where your instructor is using i>clicker.

Questions about polling?
Send an e-mail to atc_support@cornell.edu.

• Computing and Communications Center Room 124 Garden Ave.
• Open Monday-Friday 9:00AM - 5:00PM during the academic year
• Closed on university holidays

Maintenance Schedule

Any regular system maintenance and server restarts for any of our services will be scheduled weekdays between 5:00 am and 7:00 am. All users should be aware that a system may become unavailable during this maintenance time.

• (607) 255-9760
  atc_support@cornell.edu

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