| QUICK REFERENCE |
| Cornell Teaching & Learning Consortium (CTLC) website for teaching w/technology services |
| Faculty Support Services assistance w/instructional technologies Visit our website for more info or e-mail us for a consultation |
| Software Licensing CIT Public Labs for instruction Audio/Video Streaming, Webcasting & Videoconferencing CIT OnSite Solutions fee-based support for computers, networks, & security |
| Visit the Academic Technology Center Computing & Communications Ctr Rm 124, Garden Ave M-F 9am - 5pm |

After a successful summer upgrade, Blackboard course management system version 7.2 is now available! A series of classes has been scheduled to help you make the most of it.
To learn about new features, plan to attend What’s New with Blackboard on August 17. Taking the other classes will provide new users with the skills needed to use Blackboard effectively, and give experienced users a refresher and the opportunity to add to their skill set.
Sign up at http://cornell.veplan.net/Education/catalog.aspx?c=652
All classes will be held in 112 Mann
August 17 11am - noon What’s New with Blackboard
August 17 1 - 2:30pm Getting Started with Blackboard
August 17 2:30 – 4pm Blackboard Assessment and Communication Tools
August 20 1 - 2:30pm Getting Started with Blackboard
August 20 2:30 – 4pm Blackboard Assessment and Communication Tools
Online training videos let you learn about Blackboard at your convenience if you can’t make it to a class.
https://confluence.cornell.edu/display/FSSDOC/Blackboard+Training+Videos
A new guide to distance learning for faculty is available. The guide, developed by CIT, outlines how to
A second guide, to telecommuting, is in development. It will explain how to access campus and department services from home, provide home IT security tips, discuss email considerations, and provide guidance to help choose between using traditional telephone conferences, videoconferencing or webconferencing for meetings.
To expand the support resources that faculty members can call upon, a companion guide for IT support providers will be published along with the telecommuting guide. Watch for a publication announcement late this summer.
The guides are designed to help faculty and staff work at home efficiently and effectively. They are also meant to be useful in the event of a campus emergency, such as a pandemic, that closes the physical campus or reduces attendance but allows people to keep up with work from home.
It is a good idea to confirm that your telecommuting environment meets your needs before there is any kind of campus emergency. Reviewing the CIT guides will allow you do so in advance and pick up tips on current telecommuting and distance learning technology.
Read the distance learning guide online
https://confluence.cornell.edu/display/FSSDOC/Distance+Learning+Support
Ask to be notified when the telecommuting guide is ready
atc_support@cornell.edu
CIT labs in Mann, Stimson, Phillips and Upson are now more instructor-friendly! In addition to the support technology already there, we have added
In addition, the Stimson space may be reserved for classes that need a collaborative computer lab space.
Software requests
CIT Labs can accommodate requests for software that is not usually on the lab computers, but is needed for a class. Please note that we require at least two weeks notice for a software installation. We make every effort to accommodate each request, but cannot guarantee that software requested less than two weeks in advance will be available on the requested date.
Schedule a lab for use or request lab software installation
http://atcsupport.cit.cornell.edu/itrequest/itrequest.cfm
Getting assistance with activities ranging from Blackboard to slide scanning to video editing is now more convenient than ever, thanks to Student Technology Assistant Program’s new online chat support.
Faculty who can benefit from courteous, informed assistance may also get help by walking in or calling during business hours.
STAP students are fully trained in:
STAP walk-in assistance is available from 9 to 5 weekdays at 124 CCC and Noon to 5 weekdays at G27 Stimson. During normal business hours, you can also call 255-9760 or chat: cornellstap (Google or Yahoo chat), or CUFSS (AIM). Browser-based chat may be used at http://atc.cit.cornell.edu/atc/faculty/stap.cfm.
A central blog service for campus, provided by CIT Faculty Support Services and CU Library, supports blogs for teaching, research, Library, and university communication activities. The blogs, available to the Cornell community, can have a customized look with the selection of either a Cornell theme or a WordPress theme.
A recent upgrade to the Cornell Blog service has added new features to meet instructional needs. The dashboard is easier for blog administrators to use, and a number of new plugins and widgets are available.
Learn more about the blog service
http://blogs.cornell.edu
email cublogs@cornell.edu
Learn more about activating and using widgets
https://confluence.cornell.edu/display/FSSDOC/CU+Blog+Service#CUBlogService-widgets
CIT’s Faculty Support Services is partnering with the Center for Teaching Excellence to pilot an educational portfolio and assessment tool based on the Sakai Open Source Portfolio software. OSPortfolio provides tools for faculty to collect student work representing accomplishments, learning, or assignments in formats including documents, audio, video and other multimedia. The software facilitates the review of student-submitted assignments and allows for informal feedback or a formal evaluation process.
Phase I of the pilot was completed in the spring 2009 and the team report and case studies are available at: https://confluence.cornell.edu/display/eportfolio/Home .
In phase II, the pilot will be used by a larger group of courses during the 2009-2010 academic year.
Join the pilot or request more information about ePortfolios
email eportfolio@cornell.edu
Cornell’s Digital Literacy Program is a valuable site for students as they navigate online environments and the issues surrounding them. Among the items provided are a resource guide for students and materials about privacy and the Internet, technology trends, and answers to questions regarding plagiarism, quality of resources, and more.
Access the Digital Literacy Program
http://digitalliteracy.cornell.edu/
From September 2009 through February 2010, CIT will be switching the email service for faculty and staff to a new Microsoft Exchange system. Each college and unit has worked with CIT to choose when its faculty and staff will begin using the new service. Benefits include 7GB email accounts, a better web-based way to view email, and easier access for mobile devices. By mid-spring 2010, this system will also be used as the university’s calendaring service, instead of Oracle Calendar.
Find out more about email and calendar changes
http://www.cit.cornell.edu/ensemble/
email ensemble@cornell.edu
CU People, Cornell’s personal webpage service, was retired on June 30, 2009. CU People was developed more than 10 years ago to provide personal webspace at a time when there weren’t many other options. Today, many other alternatives exist on and off campus.
Faculty Support Services has assembled information outlining different options available for faculty, staff, students, and training . Faculty and instructors who have used CU People for Cornell teaching or research web pages can request webspace provided by Faculty Support Services.
Options for personal webspace
http://www.people.cornell.edu/
Find out more about course web hosting
http://atc.cit.cornell.edu/course/instructional/instruct.cfm
Request webspace from FSS or ask a question about web hosting
email atc_support@cornell.edu
To keep software licensing viable at Cornell, Software Licensing Services (SLS) now requires firm commitments, accompanied by a departmental account number, to purchase software. In the past, SLS based pricing on estimates built from survey results and previous purchases, rather than firm commitments. This resulted in SLS under-recovering license fees.
SLS has also begun charging a nominal $15 fee for student purchases of JMP, Minitab, and S-Plus. A significant amount of SLS’s support costs are directly related to these three programs. The introduction of these fees is an attempt to assign software licensing costs to their source.
In order to make the most of software budgets, SLS would like to encourage any faculty member purchasing a new Windows-based computer system for Cornell to order the least expensive version of Windows available. The university has licensed full operating system upgrades for the latest versions of Windows. These can be easily installed over less-expensive versions, resulting in overall savings.
More information about the Microsoft campus agreement
http://cusoftware.cornell.edu/cusoftware/purchase/msca.cfm
Request a Windows upgrade
Contact your department’s technical support provider or email cit@cornell.edu.
Travelers of the Electronic Highway, CIT’s longstanding guide to the online world for students, has merged into “For Students,” a section of the Computing at Cornell website. In addition to subjects traditionally covered in the earlier online materials, For Students also contains current technology news and CIT system alerts.
See CIT’s website specifically for students
http://www.cit.cornell.edu/for/students.cfm
EZ-Remote, the for-fee subscription-based dialup Internet service provided by Cornell, will be decommissioned on August 31, 2009. Express Lane, the “simpler/free” version of the EZ-Remote service, for people who only needed brief access to campus services, was decommissioned on June 30.
EZ-Remote was originally developed to foster academic productivity via Internet access when there were very few options available, unlike the plentiful offerings today. The service requires modems to access the Internet. Most computers currently being manufactured do not even have modems in them, as more recent technology provides faster, better quality Internet connectivity.
Find out more about the reasons for the EZ-Remote retirement and what local Internet options are available
http://www2.cit.cornell.edu/ezremote/
The goal of the Copyright Information Center is to provide Cornell faculty, staff, and students with general and Cornell-specific information about copyright. The updated copyright website serves as an information clearinghouse and contains Cornell policies, general information, reference materials, and information about the university’s copyright awareness and education programs. The site also provides information about the Library’s copyright clearance and consultancy services that can assist with copyright-related questions.
Visit the Copyright Information Center
http://www.copyright.cornell.edu
“No one should ever ask you for your NetID password. Not in an email, on the phone, or in person,” says Tom Young, of CIT’s IT Security Office. Any time you receive a request for personal information via email—even if it appears to be from a Cornell department—consider the consequences if you give your information to the wrong person. If you aren’t sure if a request is legitimate, be smarter than the scammers. Don’t reply to, or click on, any links in an email requesting your personal information.
Learn about the dangers of NetID theft, how to spot it, and what to do if you think it has happened to you
http://www.cit.cornell.edu/catc/security/
Presented by CIT Faculty Support Services
Tuesday, October 13, 2009, 1:30 - 3:00pm
102 Mann Library
Initially developed to electronically collect student feedback in large, lecture-hall classes, i>clicker is also well-suited for small, intimate group settings. If you have heard about i>clicker being used at Cornell and are wondering if it’s right for you, you can see how this educational tool can enhance your lecture. Those already committed to using i>clicker can see how to get started and how to make the most of it. If you have used i>clicker in the past, please come and share your experience.
Patrick Farace, Senior Technology Specialist for i>clicker will give a presentation on the technology and its uses, followed by a panel discussion where Cornell instructors will talk about best practices.
Register for the i>clicker demo and discussion
http://cornell.veplan.net/Education/course.aspx?c=7423
Support, Tips, Suggestions, Advice, Brainstorming
Thursday September 10, 2009, 3-4:30 pm
The Center for Teaching Excellence will present an open forum for tenure-track faculty members about the Challenges of Teaching Large Lecture Courses.
Find out more about the forum on large lecture courses
http://cte.cornell.edu/

| The Faculty Support Services Team is here to help you with instructional technologies: Blackboard course management system atc.cit.cornell.edu/blackboard/ Course web sites atc.cit.cornell.edu/course/instructional/index.cfm Audio and video on the web atc.cit.cornell.edu/course/streaming/index.cfm Course communication tools (such as discussion boards) atc.cit.cornell.edu/course/communications.cfm Web-based surveys & quizzes atc.cit.cornell.edu/course/surveys/index.cfm Assistance with creating course materials atc.cit.cornell.edu/course/consultation.cfm If you have questions about using course technology or would like an overview of which technologies are available for teaching and learning, please contact us: See our website for more information atc.cit.cornell.edu/ E-mail us for a consultation atc-support@cornell.edu Visit the Academic Technology Center Computing & Communications Center Room 124, Garden Avenue Weekdays 9:00a.m. – 5:00p.m. |
| Cornell Teaching & Learning Consortium (CTLC) website for teaching w/technology services teachingconsortium.cornell.edu/ |
| CIT services for faculty: Software Licensing cusoftware.cornell.edu/ CIT Public Labs for instruction www.cit.cornell.edu/labs/ Audio/Video Streaming, Webcasting & Videoconferencing www.cit.cornell.edu/services/av/ CIT OnSite Solutions fee-based support for computers, networks, & security www.cit.cornell.edu/services/onsite/ |
| archived Teaching with Technology newsletters atc.cit.cornell.edu/news/index.cfm |